How do you charge?
Fixed price against a written scope, never an open hourly meter. A third is invoiced to hold the dates, a third when the direction is signed off, and the balance at handover. If the scope genuinely changes mid-project, I re-quote the difference in writing before continuing.
How many rounds of changes are included?
Two rounds of consolidated feedback at the build-out stage, plus a final proofing pass. Consolidated means one message with everyone's notes in it. Further rounds are billed at a day rate, which I will always flag before starting rather than after.
What files do I actually get?
Print and digital exports in the formats your suppliers ask for, plus the editable working files. Typefaces are licensed in your name so the licence stays with you, and I list exactly what is licensed for what in the handover note.
Who owns the work at the end?
You do, in full, once the final invoice is paid. Retired directions stay with me and are never sold on. I ask to show the finished work in my portfolio, and I will hold that back for as long as you need if you are launching.
Can you start next week?
Usually not — I work with one client at a time and the diary tends to sit four to eight weeks ahead. The availability line at the top of this page is kept current. If your timing is tight, say so in the brief and I will tell you honestly whether it is possible.
What happens after the project ends?
Small follow-on work — a new label, an extra page, a size you did not anticipate — is billed by the half day and usually turned around within a week or two. For teams that need frequent updates, I would rather set your in-house person up properly than become a bottleneck.